Privacy Policy

1. Introduction

Welcome to Trust Fertilizers Co. (“we,” “our,” or “us”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website trustfertilizers.com or engage with our export services.

As a B2B agricultural export company, we adhere to international data protection standards to ensure the security of our global partners’ data.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services. The personal information that we collect depends on the context of your interactions with us, and may include:

• Business Contact Data: Names, company names, email addresses, phone numbers, and job titles.
• Export Inquiries: Details regarding product specifications (Urea, Ammonium Nitrate), destination ports, and estimated quantities.
• Log Data: IP address, browser type, and operating system for website security and analytics purposes.

3. How We Use Your Information

We use the information we collect or receive for legitimate business purposes, including:

• Processing Export Orders: To facilitate quotations, proforma invoices, and shipping documentation (Bill of Lading, Certificate of Origin).
• Communication: To send you product updates, price lists, and respond to your technical inquiries.
• Legal Compliance: To comply with export regulations, customs requirements in Egypt and destination countries.

4. Sharing Your Information

We do not sell, trade, or rent your personal identification information to others. However, for the purpose of executing export orders, we may share necessary data with trusted third parties, including:

• Logistics Partners: Freight forwarders, shipping lines, and inland transport companies to ensure product delivery.
• Customs Authorities: Regulatory bodies required for export clearance.

5. Data Security

We adhere to ISO-certified management systems to protect your data. We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

6. Cookies

Our website uses “Cookies” to enhance your experience. You can choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

7. Contact Us

If you have questions or comments about this policy, you may email us at export@trustfertilizers.com or by post to:

Trust Fertilizers Co.
8 Rotterdam de Sion St., Gleem
Alexandria, Egypt